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Privacy Notice Data Protection & Privacy Statement We are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority. Furthermore, by using our website you agree that we can contact you about our services or any promotional offers.

Shipping policy Terms & Conditions for General Goods Store Purchases Shipping and Returns Free shipping on all orders in the US . Delivery Estimates Processing We require 4-7 business days (excluding holidays and weekends) for processing before your item is shipped. Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time. All orders are shipped out through USPS unless otherwise specified by you. US Lower 48:Standard (10 - 30 business days or longer) Canada:Standard (Varies business days) AK & HI:Standard (Varies business days) US Territories:Standard (21-30 business days or longer)) APO/FPO:Standard (Up to 30 business days or longer) Please contact us if you need faster shipping Oleanders Products will determine the most efficient method of delivery based on your shipping address. Shipping & handling will be charged at the time of shipment. If your order includes a pre-order or backordered item, shipping & handling charges will be assessed for the entire order at the time of the initial shipment. You will not be charged for an item until it is shipped. Shipping & handling is a taxable service. Certain beauty products are not eligible to be shipped to PO Boxes, APO/FPO, Alaska, Hawaii, Canada or US Territories. Using a freight forwarder to ship items internationally may result in issues not covered by Oleanders Products. If you use a package forwarding service to ship your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We will not provide a replacement for any items or packages delivered to you from a freight forwarder. You should refuse any items or packages that arrive damaged and instruct freight forwarders to do the same. Any items lost after delivery to you or the freight forwarder will be your responsibility. Please note that items shipped from the United States into Canada may require additional delivery time because of increased security at border crossing points. Overnight shipping is not available for shipments to Canada. Shipping & handling charges — which include taxes, duties and brokerage fees where applicable — will automatically be added to your total during Checkout. Returns and Refunds on Products Due to the sensitivity of our products, all sales are final.Returns are not accepted, unless previously stated in under a special occasion. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We do not accept returns nor issue refunds on used or opened items. You will either receive a store credit or exchange your item for another items with a similar price range. However, that is up to our discretion. To return an item please send your email request to customerservice@oleandersproduct.com Processing Refunds for Other for Issues We strive to process refunds as soon as possible however our refund policy is as follows. Refunds generally take from 10 business days to 90 business days (excluding weekends) to process from the date requested. A confirmation email will be sent to you when your refund is finished processing and may contain additional instructions on how to claim your refund. Issues Regarding USPS We only issue refunds if it is an error on our part if we ship to the wrong mailing address other than what you provided. If we ship to the correct mailing address and status is updated as delivered we do not refund or acknowledge disputes. We do not take liability if claims are made of non delivery because of errors on USPS part. We can only replace lost shipment at this time

Terms of service Terms & Conditions for Seminars/Classes Training Classes We affirm that the course materials will meet a satisfactory level of quality however; we do not affirm that they will be error free. You will be responsible for inspecting the course materials as soon as is reasonably possible following delivery. Furthermore, you will be responsible for informing us about any oversights as soon as possible. We try as best as possible to ensure our courses match industry requirement as close as possible. It is your responsibility to ensure that you contact your local beauty board to make certain our classes are acceptable in your state before registering. We will take no liability known or unseen for course material that does not meet your state or county's requirements. Transferring Course Online classes and or Seminar are non transferrable. Hands on classes may be transferred as per our discretion. Practical Training All practical training is conducted on mannequins unless otherwise specified when advertised. Online Training 100 % digital. Please allow 24 to 48 hrs to receive access to our learning portal after purchase. Disclaimer of Warranties and Limitation of Liability We warrant that we will carry out the service to you with a reasonable level of care and skill. If you require any changes to these terms, please request such changes in writing to the email above. Any liability under any agreement between you and us shall be limited to any sums paid by you to us. As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part. We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrollment. Any liability that does arise will be limited to the course fee paid. We are not qualified to provide you with advice regarding health problems. If you require any such advice, we recommend you seek the opinion of your doctor or any other medical practitioner. Any holistic health care advice we do provide should be treated as congruent to and not an alternative for accustomed health care. Licensing We are not a licensing or government agency for licensing of any kind. It is your responsibility to confirm your regulations about a service from your licensing state board before offering the service to the public. We are not liable for any suit, misuse or claims made relating to your business and we take no responsibility or liability. The Right to Film and Take Pictures As Part of our requirement for hands on training we will take pictures and film videos during training, of students performing tasks, class participation and of participants holding their certificate. From time to time, we do post these pictures and or videos on our social media outlets and other sites and we use as deem fit. If you do not wish for your picture to be posted, please submit in writing to customerservice@oleandersproduct.com . If we do not receive your request via email. This consent is released to Oleanders Products. Klarna Payments For Online Courses. Ww require 3 business days to activate and update your payment plan in our system. After which you will be emailed your login credentials invitation to access your course. For Hands on Class We require 3 business to activate your payment plan in our system, after which your class will be scheduled. Training classes and equipment If you purchase a training course- hands on or online that includes the equipment. The equipment is only shipped once full payment is made and cleared.